Can another user incorrectly enter my bill,
thus incorrectly change my bill entry. - Yes.
It was brought to Team Aqua's attention that
changing a series (or denomination) is a two step process:
1) change the existing bill in WG and
2) re-enter the bill (creating a second entry).
Apparently, some users are incorrectly using
the current system.
1) They are
choosing the wrong option on the Four Choice Error Correction System
(4CECS) screen and inadvertently changing the existing bills to a
wrong series (or denomination). Users should take their time when
reading the questions and answer appropriately. (detailed
explanation of the
4CECS)
2) They are not completing the second part of
the transaction by creating their entry with their zip code. This
may explain why there is no second entry on your bill.
We are researching the entire issue. Hank may
re-write the process in the future – please stayed tuned for future
updates.
Please use
Excelsior
(WI)'s BEP Monthly Production Statistics page to verify the
release date of the bill's series #. (Additional informative
links:
Features of Current Notes and
Serial
Numbering)
Until this issue is fixed, please continue to
utilize the
Contact Us Form to inform us.
The following is my Contact Us Form standard
reply:
Please use
Excelsior (WI)'s BEP Monthly Production
Statistics page
to verify the release date of the series.
1) Please re-send
all required bill information: 'Denom/Series/Serial' in their
respective fields on the Contact Us form – so that we can recover
the full serial number and similar bills entered. You can submit
masked serial numbers with '---'. We cannot recover the full serial
number, when you insert the bill information (and/or the URL) into
the 'question' or 'comment box'. 2) Also, please copy, paste, and
insert the entire 'bill correction' e-mail in the 'Message Body'.
3) Please include the proper series or denomination you believe to
be correct. 4) In the 'Type of
Inquiry' drop down box please select 'Bill Correction'. After we
locate the full serial #, we can send it to you (if you don't
already have in your system generated bill correction e-mail). Then
you (or we) can change the bill information back, by re-entering the
bill with the correct information into the bill entry screen –
Where's George Home
link (selecting the first option on the Four Choice Error Correction
System (4CECS) page).
Behind the scenes information: (supplemental
information)
If you no longer have access to the full
serial number, please re-send all required bill information:
'Denom/Series/Serial' in their respective fields, so that we can
recover pertinent information. Built into the Denom/Series/Serial
fields, there is intelligence that will unmask the '---' in the
serial number (if applicable), thus retrieving full serial numbers
for your bill and similar bills entered (bills with the same serial
number but different denomination and/or series). This intelligence
does not exist if you insert the bill information (and/or the bill
URL) into the 'subject', 'comment box', and/or 'Bill Link URL'
fields. Additionally, if you know the bill URL, please correctly
insert the bill URL into the 'Bill Link URL' field, taking care to
not duplicate the 'http://www.wheresgeorge.com/report.php3?key='.
After we receive this information from you, we can send you the full
serial number. Please send a separate reply for each bill in
question, using the 'response form' link below, which will create a
follow-up Contact Us form. Thanks.
If the bill is terribly worn and you find it
difficult to read the series #, please use one of these sites:
MLM's Profile or
Excelsior (WI)'s Chronology of Series to verify signatures to
deduce the series #.
(links to previous forum discussion:
link #1 and
link #2)
I am glad that Hank implemented the recent
automated 'bill modification e-mail'. If this has been happening
all along, now it has been brought to light and can be addressed.
Allowing users to correctly change their bills outweighs the fewer
times a second user incorrectly changes existing bills. Sorry for
the inconvenience.
Feel free to bookmark this post, should someone
else inquire in the future. Thanks.
Thank you for patience and understanding.
Note: Because I was making changes to a
previous post on this topic, I decided it was easier to create it's
own page.
HMG in MAss |